Trusted Hands – Phoebe Hart
Trusted Hands is a series spotlighting the facialists we trust implicitly — with our skin, and with our brand. These are the practitioners who blend deep technical knowledge with intuitive care, who treat skin as both science and art. They are masters of their craft, passionate educators, and proud stockists of TWYG. We created this series to share their wisdom, celebrate their work, and introduce you to the hands we trust most.
This month, we’re honoured to spotlight Phoebe Hart — a facialist and somatic practitioner whose work bridges skin health, movement, and holistic wellbeing. With a background in professional dance and a lifelong understanding of the body’s innate intelligence, Phoebe approaches skincare as an interconnected practice — one that reflects balance within. Her philosophy centres on mindful touch, internal harmony, and aligning with the natural rhythms of the body.
Guided by curiosity and calm, Phoebe’s treatments invite skin to return to vitality — restoring glow not just on the surface, but from the inside out.
HOW HAS YOUR APPROACH TO SKINCARE EVOLVED OVER THE YEARS?
I feel really lucky thinking about this. During my teens, which is when most girls start paying attention to their skin, my mum was training to be a naturopathic doctor. I absorbed a lot of what she was learning at the time. She helped me understand from a young age that your skin reflects what’s happening inside your body. My approach to skincare has always been rooted in that idea. I pay attention to what I put in and on my body, and when my skin reacts, I look for the root cause instead of just layering on more products. In my twenties, when I was a professional dancer under heavy lights and wearing a lot of makeup, I struggled with post-show skincare. But my skin quickly bounced back when I moved out of the city and into a more natural environment. Living in New Zealand for the past eight years and being close to nature has brought me back to my roots, reconnecting with the knowledge my mum gave me and living more aligned with my own truth.
WHAT SMALL CHANGES OR HABITS HAVE MADE THE BIGGEST IMPACT ON YOUR SKIN?
Lately, it has been connecting with the skin on my face more intentionally through touch and massage. Before training in Face Up, I rarely took the time to connect my hands to my face beyond applying skincare. Now, taking the time to really feel my skin, give it energy, and show it love has made a huge difference in both how I look and feel.
WHAT IS YOUR FAVOURITE SKINCARE INGREDIENT?
I might have to say totarol, though that might be a little too on brand for this chat. I love skincare that is innovative and uses ingredients naturally produced or found in nature. Since using the TWYG range, I’ve noticed big changes in my skin texture. I feel confident going completely makeup free most days and all I do is apply a little TWYG facial oil in the morning.
WHAT’S THE STRANGEST OR MOST NICHE SKINCARE TOOL, TECHNIQUE OR TREND YOU’VE EVER TRIED (OR SECRETLY LOVE)?
To most mainstream skincare lovers this might sound unusual, but in line with my approach to skin it makes sense. For me, it’s getting sun on bare skin first thing in the morning. This helps my skin naturally produce vitamin D, which supports cell regeneration, elasticity, and repair while also regulating oil production and reducing inflammation. Early morning sunlight is gentler and lower in UV intensity, so your skin can safely absorb the beneficial light without the harsh midday damage. If I can’t get outside early, I use my Omnilux red light mask instead.
WHAT SKINCARE MYTH DO YOU WISH WOULD FINALLY DIE?
Healing doesn’t come from simply applying a skincare product to the surface. I’ve always seen products as a nice addition, but proper care comes from looking at things holistically. Your diet, posture, lifestyle, sleep, hormones, gut health, muscles, fascia, lymphatic system, and blood flow all contribute to healthy skin.
DO YOU HAVE A RITUAL OR SENSORY CUE THAT GROUNDS YOU BEFORE WORKING WITH YOUR CLIENTS?
Yes! I always get to the studio early and massage my own face at the start of the day. Between clients, I often do deep diaphragmatic breathing and stretch my back fascia, taking the time to really feel into my body and what it needs.
WHAT IS CURRENTLY INSPIRING YOU?
I’m inspired by practices and modalities that support the body in returning to vitality by working with its natural systems. As a somatic practitioner, studying fascia and the lymphatic system and how they connect to stored emotions has been lighting me up. The podcast “The Village Sessions” has also been really inspiring. They talk about refinding your life force through light, movement, and nutrition. They also have an episode on the societal impacts of the beauty and Botox industry, which really motivated me to share facial massage work more. The episode is here.
