Refund policy

Purchased the incorrect product

We understand that occasionally, mistakes happen and if you order the incorrect product, we are happy to accept returns within 14 days of purchase. However, please note that the products must be unopened and unused, in its original packaging.

We are unable to process returns for products that have been opened or used.

To start a return, you can contact us at

Items sent back to us without first requesting a return will not be accepted.

Returns on opened and used product

Please choose your purchase carefully, as we do not accept returns on opened or used products.

Please ensure you check the product pages on our website for a list of the key active ingredients within each product to check for sensitivities you may have. 

Terms and Conditions

  • We do not offer exchanges to international locations.
  • Shipping fees, customs/duties, or any additional fees are not eligible for refunds.