Shipping policy

 

New Zealand

Our standard delivery times are up to 4 business days for North Island addresses and up to 5 business days for South Island & rural delivery addresses. When your order is confirmed, you'll receive an email with a tracking link, so you can see the progress of your delivery.

The shipping fee is:

  • Orders over $170 (NZD) receive free shipping.
  • Orders below $170 (NZD) $5.00 North Island, New Zealand
  • Orders below $170 (NZD) $10.00 South Island, New Zealand


United States

  • Orders over $170 (USD) receive free shipping.
  • Orders below $170 (USD) have a flat rate of $15.00 (USD).

Our standard delivery times are up to 14 business days. Rural delivery make take an additional 2-3 days.

DHL is our courier for deliveries to the United States.

Please note that US orders are now subject to duties and taxes. Customers will need to pay these charges directly before customs can release their shipment. For New Zealand, the duty rate is usually 15%, so you may wish to factor this into the total cost of your order.